CONTACT & LOCATION

Our regular office hours are Monday-­Friday, 8:30 am to 4:30 pm (closed 12- 1 pm for lunch).

Office Closings 2023:

• Memorial Day - Monday, May 29
• Independence Day - Tuesday, July 4
• Labor Day - Monday, September 4
• Thanksgiving Holiday - Thursday, November 23 & Friday, November 24 ­
• Christmas Holiday - Monday, December 25­ ­
• New Year's Holiday - Monday, January 1, 2024

Office Closing at Noon 2023: ­

• Thanksgiving Holiday - Wednesday, November 22

In the event of a life-threatening medical emergency, call emergency medical services at 911 immediately. DO NOT WAIT! Inform the emergency room staff that you are a patient of Rockville Concierge Doctors, and they will contact us.

If you have an urgent medical need and need to talk to our doctors after our regular hours, please call our office at (240) 638-9749. A doctor is on-call 24 hours a day. Your call will be returned promptly.

At Rockville Concierge Doctors, we don’t accept insurance. Rather, we charge a membership fee for the year, which includes unlimited office visits as well as care over the phone and through our patient portal. This allows us to limit the number of patients in our panel, which in turn allows us to provide more time and attention to each patient.

For your convenience, we accept check, Visa, and MasterCard.

If one of our doctors suggests a specialist evaluation or diagnostic testing that requires a referral, we will make every effort to provide this for you as soon as possible. Some referrals require insurance preauthorization and cannot be processed immediately. Insurance guidelines prohibit us from backdating referrals. We require three business days for the processing of routine referrals.

Prescriptions and refills for established patients of Rockville Concierge Doctors are routinely issued during our regular office hours (see above), although we will also issue urgent refills during the evenings, weekends, or holidays. You can make your request by calling our office at (301) 545-1811 during regular business hours or (240) 638-9749 after hours.

For patient privacy reasons, we ask that you conduct any electronic communication through our free patient portal and not email. That being said, electronic communication should be reserved for non-urgent issues only. If you do not receive a response through the patient portal within 24 hours, please call (301) 545-1811 during regular business hours or (240) 638-9749 after hours.